In every business, every individual must perform to the best of their ability so the business succeeds. It does not matter whether it is a new venture or an existing operation. It always comes down to each individual doing what they are required to do, and doing it as well as possible.
Achieving high performance includes every team member fully understanding their role, how best to apply their skills, developing new skills to meet new demands, and increasing their performance levels as a member of a team. Any and all of these situations demand clarity in the mind of the performer – the person tasked with delivering results.
In the heat of battle it is not always easy to get that clarity of mind, which is why many small to medium businesses call on an outside specialist. That outsider sees everything with new eyes, and a clear perspective. They bring new ideas, focused business advice, and the ability to drill down to either the cause of a problem or to the source of a solution.
The advice, ideas, and help then depends on individuals and teams generating their own personal commitment to using those ideas and that advice, and on their own productivity. These 5 questions help to generate that commitment.
The Five Questions that Lead to Productivity
Each question deals with:-
If any one of those is missing, productivity falls off. Individuals can, and should, keep asking themselves the questions. Team members can ask the questions of each other, and then discuss and agree to the answers. An outside performance consultant can use the answers to the questions to help individuals to focus more clearly, and more quickly, so that performance ramps up all the sooner. These are the questions that lead to to the discovery of higher performance:
- What is it that I am expected to do?
- Why am I expected to do it?
- Can I do it as well as expected?
- How am I getting on with doing it?
- What’s the reward for doing it that well?
These questions work at all levels of performance – from the overall job description down to each specific task. When everyone knows what is expected of them and why, when they know they have the knowledge and skills, when they know how to measure their own success (or for their supervisor to measure it with them) and when they know and want the reward, then it works, and everyone achieves high productivity.
This 5 question strategy is simple to understand, easy to apply to any task or job description, and it is memorable. High productivity does not come from someone continually telling someone else what to do and how to do it. Productivity comes from inside each person.
Remember, running a business successfully does not need to be complicated. Keep it simple!
For more information on business analysis, business planning, and ways to grow your small business profitably, please check out our website www.portalcfo.com.
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Manny Skevofilax is a consultant and speaker that helps his clients successfully navigate the challenges of growing their businesses profitably. Since 2003, Manny helps businesses enhance their results by using his experience in strategic planning, financial statement analysis, operations, organizational development, and team-building. His consulting firm, PORTAL CFO Consulting, Inc., has attracted clients from diverse industries in the United States and abroad.
Manny can be reached at 410-808-3441 or via email at email@example.com.